By Moses Masiye
The competition and fair trading commission (CFTC) has expressed worry over the growing tendency among most Malawians of not seeking consumer justice, amid violations of consumer rights.
CFTC Executive director Charlotte Wezi Banda says since July 2015, the commission has received only about 90 consumer rights violation complaints, which she says is a tip of an iceberg, considering how consumer rights are violated on the ground.
She was speaking in Balaka on Tuesday as Malawi joined the world in commemorating consumer rights day.
Malonda said:- “Malawians are not yet able to stand up and demand for their rights and there is a great need to join hands and lobby tirelessly for consumer justice.”
She highlighted that consumers create effective demand that induces productive sectors of the economy, as a result there would be no production in absence of the consumers.
In his remarkes, Balaka district commissioner Rodrick Mateauma said councils countrywide have a responsibility to plan and execute measures concerning consumer protection.
“Here in Balaka for example, the council has put in place measures that include inspection of business premises with the aim of protecting consumers from unscrupulous traders,” said Mateauma.
He also called upon local traders to value principles of consumer protection, saying everyone including the traders, is a consumer.
The world this year 2016 commemorated consumer rights day under the theme ‘Consumer Justice now’
The World consumer rights day which falls on March 15 every year, is an occasion for celebration and solidarity within the international consumer movement whereby participants promote the basic rights of all consumers and demand that those rights and rights are respected and protected.
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